Terms of Service

1. Agreement to Terms

By accessing or purchasing from flatlineco.ca, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, do not use this website.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

2. Products & Orders

All products are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including where a product is listed at an incorrect price.

Product images and descriptions are for illustration purposes. Colours may vary slightly from screen representations due to monitor calibration and material variation.

Prices are in Canadian dollars (CAD) and subject to change without notice. Ontario HST (13%) is applied to all applicable orders.

3. Payment

Payment is processed securely at checkout. We accept major credit cards and other methods displayed at checkout. We do not store full payment card details.

4. Shipping & Delivery

See our Shipping Policy for current shipping methods, timelines, and rates. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

See our Returns & Refunds Policy for eligibility, timeframes, and process.

6. Intellectual Property

All content on this website — including product designs, CAD files, images, text, and trademarks — is the property of The Flat Line Co. Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Flat Line Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

Our products are designed as organizational and carrying tools. They are not medical devices and do not replace any clinical judgement or professional training.

8. Product Modifications

We reserve the right to modify, discontinue, or redesign products at any time. We are not liable for incompatibility between product generations unless explicitly warranted.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

10. Changes to Terms

We may update these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

11. Contact

Questions about these Terms?
Email: contact@flatlinecompany.ca